So here’s a whiny post for ya.

I try not to be whiny, at least not all the time, but a certain seven year old stayed up until past 3 AM last night, and no, he can’t stay up quietly and read a book or watch television, it’s a running commentary about things and building lego towers and turning on various lights and trying to reset alarm clocks and cooking things and — well, I’m a little cranky. Deal.

So last week, for the first time, I get a movie from Netflix that was not what I ordered. They said they shipped my movie, the sleeve had the name of my movie, but the disc inside was not my movie and (small world) I had already seen it recently.

So what do I do? Like a dumbass, I report it, using the “report shipping problem” feature. I have learned to never, ever do this.

Had I just mailed it back and pretended everything was normal, I would have already had my next movie and actually watched it and mailed it back. I know this because another movie I returned the same day as my “problem child” arrived at Netflix the next day, they sent me the next one on the queue which arrived on Saturday, and we watched it and I mailed it back this morning.

That’s how Netflix works. They mail you a movie, you watch it, you send it back. They mail you another movie.

But apparently if you “report a shipping problem” then the gears of commerce grind to a halt. They show that I still have that movie checked out, they show that I reported five days ago that they sent a mislabeled movie. Grr.

Next time? I’ll do what the person before me did, and pretend everything was fine. I’m good at denial. I just don’t like it when I’m denied.

Update: it took about three clicks of the mouse. I told them I sent it back, they said it might be lost, bada-bing they sent me another movie without any complaint. Out of 100 movies or so (so far) this is the only one to arrive with anything close to a problem.